Our stores Les Dessous d'Apollon reopen from monday May 11 in Paris, and Tuesday May 12 in Lyon
Our teams are mobilized so that you can carry on enjoying shopping with us.
They prepare your orders in compliance with the security and protection regulations imposed by the government.
"Contactless" home delivery is preferred, while pick-up delivery is suspended.
The delivery times are extended: count 5 to 7 days for delivery in mainland France, 10 to 15 days for Corsica.
Parcels are routed overseas (West Indies, Reunion, Mayotte) by sea, with considerably longer deadlines.
Certain areas are no longer available: South Africa, Argentina, Chile, Colombia, Mauritius, Peru, Philippines, French Polynesia, Venezuela.
With the Serenity guarantee*,your order can be returned free of charge for 60 days.
Our customer service teleworks with limited staff.
You can contact us from Monday to Friday on a reduced time slot from 9:30 am to 1 pm and from 2 pm to 6 pm.
Leave us a message on 0970 408 405, or by e-mail at firstname.lastname@example.org.
We are committed to responding to you within 24 hours.
* Offer valid in mainland France only. Serenity optional guarantee is charged 3 euros.